We'd Love to Hear From You

Whether you're looking for the right tire solution, need technical support, or want to explore a partnership — our global team is ready to assist you.

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Inquiry Form

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NEXXUS Global Headquarters

Xintiandi, Huangpu, Shanghai 200020, China

Quick Support

Frequently Asked Questions

Find quick answers to common questions before reaching out. If you need more help, don't hesitate to contact us.

What is the typical response time for inquiries?
Our team typically responds to all email inquiries within 24 business hours. For urgent matters, we recommend calling our direct phone line during business hours (Monday through Friday, 8:00 AM – 6:00 PM CST). Live chat is also available for immediate assistance during extended hours.
How can I become a NEXXUS distributor or dealer?
Please write to sales@nexxustires.com, for the detailed dealership agreements.
Do you offer technical support for tire selection?
Yes Sure. 
Feel free to talk to us.
What is your warranty policy?
We give 3-5 years' limited warranty against manufacturing defects.  Please talk to our sales representatives for the details.
Can I schedule a visit to your manufacturing facility?

Absolutely. We welcome serious partners to visit our manufacturing facilities.

A factory visit allows you to:

  • Verify production quality and capacity
  • Understand our supply chain capabilities
  • Discuss cooperation in detail

👉 Please contact our team to schedule a visit, and we will arrange everything accordingly.


What minimum order quantities do you require?
We usually require full container load to ship, but case by case we accept LCL shipment too.